Service - Overlack AG

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Service – our core competence

Our sales team has many years of experience and is able to react to the needs of our customers with the greatest flexibility. We place a great deal of importance on the on-site expert advice our highly competent customer advisers are able to provide. This allows us to have a widespread sales organisation able to react to customers’ needs at very short notice.

We provide our customers with everything they could possibly need: highly modern sites available at our warehouse and logistics locations, storage and transportation of hazardous goods, custom-made mixes, disposal or preparation of used products, and of course the expertise provided by our staff.

Aside from that, we also offer service packages in various areas:

Single sourcing
We bundle our customers’ procurement activities into a single source. Customers are left with one single, reliable contact who takes care of everything, instead of having to deal with many different suppliers. This streamlines the supply chain processes for the customer, improves deliverability and contributes to lowering costs.

Outsourcing
We take care of all activities surrounding our customers’ chemical issues, such as consignment stock, telemetry and packaging, thereby freeing up their resources so that they can concentrate on their core competences.

Strategic partnerships
By working together closely with our customers and producers we are able to offer our customers the very best in quality and deliverability.